Definitions
Personal Information
“means information or an opinion about an identified individual, or an individual who is reasonably identifiable:
- (a) whether the information or opinion is true or not; and
- (b) whether the information or opinion is recorded in a material form or not.”
Privacy Act 1988
In this policy, personal information refers to any information or opinions under the above definition.
Your
In this policy, your refers to the stakeholders and any other individual who is affected by the policy.
Third Party
Any individual or entity who is not the individual or entity to which the information is related to. A parent or other primary carer may be considered as a third party when providing information on the child's behalf.
Aim
This Privacy Policy sets out how personal information is handled, collected, stored, used, disclosed, protected and disposed by the Little Smiles Nannying Service entity.
Scope
Stakeholders: Any person/s working under the Little Smiles Nannying Service entity and any families employing the services of the Little Smiles Nannying Service entity, including children. Any individual whose personal information is being handled, collected, stored, used, disclosed, protected and/or disposed of by the Little Smiles Nannying Service entity.
Little Smiles Nannying Service is bound by the Australian Privacy Principles contained in the Privacy Act 1988, and as such, will handle, collect, store, use, disclose, protect and dispose of personal information in accordance with the Privacy Act 1988.
By engaging Little Smiles Nannying Service, including through use of our website, you agree to the collection, storage, use and disclosure of your personal information by Little Smiles Nannying Service in the manner set out in this Policy and any related policies.
Little Smiles Nannying Service will take all reasonable steps in the circumstances to protect all personal information collected from:
- (a) misuse, interference and loss; and
- (b) from unauthorised access, modification or disclosure.
Implementation
Collection of personal information
Little Smiles Nannying Service collects information by lawful and fair means and not in an unreasonably intrusive way, including in the following manners:
- (a) When information is provided by you to Little Smiles Nannying Service through verbal and written means (electronically or other).
- (b) When information is provided to Little Smiles Nannying Service on the individual's behalf by a third party.
Type of personal information collected is reasonably necessary for service provision.
Usage of personal information
The principal purpose of the collection of personal information is for service provision. In addition to any purpose notified to you at the time of collection, Little Smiles Nannying Service collects, stores, uses and discloses information to:
- (a) Conduct our business in direct relation to you;
- (b) Provide, administer, manage, develop and improve the services;
- (c) Communicate with you or any individuals whose information has been collected, for service operation or marketing purposes;
- (d) Aggregate and/or make anonymous your personal information, so that it cannot be used in any way to identify you or the individual whose personal information it is;
- (e) Any other purpose you have consented to.
Exceptions to confidentiality obligations
- (a) Comply with Little Smiles Nannying Service's legal obligations, including mandatory reporting and subpoenas;
- (b) When there is an immediate threat to the health, safety, and welfare of the Client or the Child (for example, calling 000 in the event of a medical emergency).
Storage of personal information
- (a) Reasonable steps will be taken to ensure storage and processing of personal information is executed in a secure and protected manner.
- (b) Where your personal information is no longer required for a permitted purpose under the Privacy Act 1988, Little Smiles Nannying Service will take reasonable steps to destroy or de-identify it.
- (c) Whilst all reasonable steps are taken to protect your personal information, Little Smiles Nannying Service cannot guarantee the security of your personal information.
Disclosure of Personal Information
Personal information may be disclosed to third parties for purposes outlined in the Usage of Personal Information section of this policy, including without limitation to:
- (a) Authorised representatives of Little Smiles Nannying Service;
- (b) Your authorised representatives;
- (c) Third parties who you have asked or consented to Little Smiles Nannying Service disclosing your personal information to;
- (d) Government, regulatory authorities, or other similar organisations where required or authorised by law.
You agree that Little Smiles Nannying Service has no obligation to take such steps as are reasonable in the circumstances to ensure that any information that is transferred to a third party will be held, used or disclosed in a manner that is consistent with the Australian Privacy Principles. You also agree that insofar as the law allows, Little Smiles Nannying Service has no liability for any breach by third parties.
Access to information
- (a) Subject to the Privacy Act 1988, you may access personal information belonging to you or an individual represented by you (including a child you are responsible for) by contacting Little Smiles Nannying Service.
- (b) You may seek correction of your personal information by contacting Little Smiles Nannying Service.
Opting out
- (a) You may opt out of receiving direct marketing communications from Little Smiles Nannying Service.
- (b) Your consent to handle and receive direct marketing communications will continue unless you opt out.
Website
- (a) Transmission of information over the Internet is not always completely secure or error-free. This must be kept in mind when transmitting personal information from your computer to the Little Smiles Nannying Service website. With the exception of liability that cannot be lawfully excluded, Little Smiles Nannying Service will not be liable in any way in relation to any breach of security or any other unintended loss or disclosure of that information.
Other
Little Smiles Nannying Service reserves the right to modify this Privacy Policy in whole or in part at any time without notice and amendments will be effective immediately upon posting of the amended Privacy Policy on the Little Smiles Nannying Service website.